The requirement was an out of the box concept to somehow gamify the sales process followed by the employees. We had to find a way to gamify the sales process and design a clean and intuitive system around the generic sales process. We were handed the task to simplify the sales process from all angles.
After 3-4 rounds of brainstorming sessions, our team decided to acknowledge the tedious tasks involved in sales- Paper work and work assignments. We closely analysed the routines of the sales team and built a game system around them. A gamified ERP and CRM SaaS platform was built around the process with 3 roles: super admin, manager and sales team. Features:
* Player levels, quests-daily and monthly, bonuses, Reward points for each quests achieved that transforms into monetary incentives
* Territory Assignment gave easy way to assign areas to salespersons by managers that will be reflected in the salesperson interface.
* Messenger was built for communication between salesperson and managers to update the progress.
The outcome as promised gave a robust, easily scalable ERP CRM that solved the daily issues faced by the client. Reduced paperwork, easy reporting, better engagement, healthy competitiveness, resource management and KPI tracking were made simple.